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Terms of Service

PADLR by Rebel Lion Labs  |  Last updated: 2026-07-29

Welcome to PADLR. These Terms of Service ("Terms") govern your access to and use of the PADLR mobile application and related services (collectively, the "Service") provided by Rebel Lion Labs ("we", "us", or "our"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 16 years of age to use the Service. By using PADLR, you represent that you meet this age requirement. We verify your age at sign-up and may refuse or close an account where the age requirement is not met.

2. Your Account

You are responsible for maintaining the security of your account credentials. You must not share your login details with anyone. You are responsible for all activity that occurs under your account. If you suspect unauthorized access, contact us immediately at rebellionlabsofficial@gmail.com.

You agree to provide accurate and truthful information when creating your account and to keep your profile information up to date.

3. Acceptable Use

You agree to use the Service in a manner that is lawful, respectful, and consistent with these Terms. You must not:

4. Match Results and Ratings

PADLR provides an algorithmic skill rating system based on match results you and other users submit. You acknowledge and agree that:

If someone logs a match you did not agree to. You can remove yourself from a friendly match at any time. For a competitive match, you can raise a dispute within the dispute window shown in the App; after that window closes, contact us and we will review it manually.

5. Bookings, Attendance and Reliability

The Service lets you create and join scheduled matches. When you join a booking, other players rely on you to attend.

Reliability decisions reached this way are automated. You may ask us to review any reliability decision that materially affects you.

6. Messaging

The Service includes direct and group messaging between players. Messages are not end-to-end encrypted. We do not routinely monitor the content of private messages, but we may access, retain, and act on message content where necessary to investigate a report, comply with a legal obligation, or protect the safety of users.

The rules in section 3 apply to messages exactly as they apply to public content. You can block any user, which immediately prevents further contact.

7. User Content

You may post match results, comments, reactions, messages, profile information, and other content ("User Content") through the Service. You retain ownership of your User Content, but grant us a worldwide, royalty-free, non-exclusive licence to use, display, reproduce, and distribute your User Content solely for the purpose of operating and improving the Service.

You are solely responsible for your User Content. We do not endorse any User Content and are not liable for any content posted by users. We may remove User Content that violates these Terms, subject to the notice and appeal rights described in sections 9 to 12.

8. Community Guidelines

PADLR is a community built on sportsmanship and fair play. We expect all users to:

Violations of these guidelines may result in content removal, temporary suspension, or permanent account termination.

9. Reporting Content (Notice and Action)

Any user can report content in the App that they believe breaches these Terms or is illegal. Reporting is available on every match, comment, reply, and profile, and in every conversation.

When you submit a report, you are asked to identify the content and give a reason. We ask that you report in good faith and describe the problem accurately. Reports submitted in bad faith, or in coordination with other accounts to suppress a user, are themselves a breach of these Terms.

We assess reports and may remove or hide content, restrict an account, or take no action. Automated filters may hide content that appears to breach our rules before any person reviews it; where that happens, you are told so explicitly.

This section implements Article 16 of Regulation (EU) 2022/2065 (the Digital Services Act).

10. Statement of Reasons

If we remove, hide, or restrict access to content you posted, or restrict your account, we will send you a statement of reasons. It tells you:

This section implements Article 17 of the Digital Services Act.

11. Appeals

If we act on your content or your account, you can appeal the decision free of charge from within the App. We offer this as a matter of policy.

Courts. Nothing in this section affects your right to bring proceedings before a court at any time, or to contact your national consumer protection authority.

Rebel Lion Labs is a micro enterprise within the meaning of Recommendation 2003/361/EC and is therefore excluded, under Article 19 of the Digital Services Act, from the obligations in Articles 20 to 28 of that Regulation. The appeal process described above is provided voluntarily and goes beyond what is required of us. If we ever cease to qualify for that exclusion, those Articles will apply to us and we will update these Terms accordingly.

12. Moderation Statistics

We compile aggregate statistics about our content moderation: the number of reports received, the actions taken, the use of automated tools, and the outcome of appeals. These statistics contain no personal data.

We publish these voluntarily. As a micro enterprise we are not subject to the transparency reporting obligations in Article 24 of the Digital Services Act, other than the duty in Article 24(3) to report our average monthly active recipient numbers to the relevant authority on request, which we will comply with.

13. Subscriptions and Payments

The Service offers a free tier and an optional paid subscription ("PADLR Pro"). All subscriptions are processed by Apple through the App Store and are subject to the Apple Media Services Terms and Conditions. Subscription terms, pricing, and renewal details are displayed at the point of purchase.

We reserve the right to change subscription pricing. Existing subscribers will be notified of price changes in advance and may cancel before the new price takes effect.

If you are a consumer in the European Union or the United Kingdom, you have a statutory right to withdraw from a purchase within 14 days. Because purchases are processed by Apple, refund requests are handled by Apple under their terms.

14. Advertising

Free-tier users see advertising in the App. Advertising is served by Google AdMob. Whether the advertising you see is personalised depends on the permission you give through Apple's App Tracking Transparency prompt. Users we know to be under 18 are never shown personalised advertising. See our Privacy Policy for detail.

15. Privacy

Your privacy is important to us. Our Privacy Policy describes how we collect, use, store, and protect your personal data. By using the Service, you agree to our data practices as described in the Privacy Policy.

16. Intellectual Property

The Service and its original content (excluding User Content), features, functionality, design, and branding are owned by Rebel Lion Labs and are protected by international copyright, trademark, and other intellectual property laws. The PADLR name, logo, and associated branding are trademarks of Rebel Lion Labs. You may not use our trademarks without prior written permission.

17. Third-Party Services

The Service integrates with third-party services including Apple Sign In, Google Sign In, Firebase, RevenueCat, Resend, and AdMob. Your use of these services is subject to their respective terms and privacy policies. We are not responsible for the practices or content of third-party services.

Club and venue information shown in the App is compiled from public sources and may be incomplete or out of date. We do not operate any club and are not responsible for court availability, pricing, or bookings made directly with a venue.

18. Contact Matching

The App offers an optional "Find Friends" feature that matches you with players from your phone contacts who also use PADLR. If you choose to use this feature, your contacts are hashed locally on your device using an irreversible cryptographic function before any data is transmitted. We never see, store, or access your raw contact information. By using this feature, you confirm that you have the right to share your contacts for this purpose and that you will not use the feature to contact others for unsolicited commercial purposes.

19. Account Suspension and Termination

We may suspend or terminate your account if we reasonably believe you have violated these Terms. Grounds for termination include, but are not limited to:

Except where we are legally prevented from doing so, or where the account is being used for manifestly illegal activity, we will tell you what we have done and why, and you may appeal under section 11.

You may delete your account at any time from Settings within the App. Account deletion is subject to a 30-day grace period, after which your data is removed or anonymised as described in our Privacy Policy.

20. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, secure, or error-free. We disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by applicable law.

We do not guarantee the accuracy of user-submitted match results or ratings. The Service is a tool to assist in tracking padel performance and is not a substitute for official tournament rankings.

Nothing in these Terms excludes or limits any right you have as a consumer that cannot be excluded or limited under the law of your country of residence.

21. Limitation of Liability

To the maximum extent permitted by applicable law, Rebel Lion Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, revenue, or goodwill, arising out of or related to your use of or inability to use the Service, whether based on warranty, contract, tort, or any other legal theory.

Our total aggregate liability for all claims arising from or related to the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim, or EUR 100, whichever is greater.

Nothing in these Terms limits our liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot be limited under applicable law.

22. Indemnification

You agree to indemnify and hold harmless Rebel Lion Labs and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, or expenses (including reasonable legal fees) arising from your use of the Service, your User Content, or your violation of these Terms. This does not apply where you are acting as a consumer.

23. Complaints and Consumer Dispute Resolution

If you have a complaint about the Service, please contact us first at rebellionlabsofficial@gmail.com so we can try to resolve it. Complaints about content moderation decisions are handled under section 11, not this section.

If we cannot resolve your complaint, and you are a consumer in the European Union, you may be entitled to refer the dispute to an alternative dispute resolution body in your country. Your national European Consumer Centre can tell you which bodies are available to you and how to contact them.

Either party may pursue formal proceedings if the dispute cannot be resolved.

24. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes through the App or by email, and where the change is significant we will give you reasonable notice before it takes effect. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms. If you do not agree with the updated Terms, you should stop using the Service and delete your account.

25. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Ireland, without regard to its conflict of law provisions. Any legal proceedings shall be brought in the courts of Ireland, except where mandatory consumer protection laws entitle you to bring proceedings in the country in which you live.

26. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

27. Entire Agreement

These Terms, together with our Privacy Policy and End User License Agreement, constitute the entire agreement between you and Rebel Lion Labs regarding the Service.

28. Contact

If you have any questions about these Terms, please contact us:

Rebel Lion Labs
Dublin, Ireland
Email: rebellionlabsofficial@gmail.com